Rawafid Baghdad

We may collect the following information from users of our service: first name, last name, street address, area and city, phone and contact numbers, e-mail address, GPS location.

In addition, we may collect information regarding account holders' past orders, customer service inquiries, service/restaurant reviews.

We also uses web analytics software to track and analyze traffic on the service in connection with our advertising and promotion of our services. We may publish these statistics or share them with third parties without including PII ("Personally Identifiable Information").

Non-Personally Identifiable Information (or "Non-PII") is aggregated information, demographic information and any other information that does not reveal your specific identity.

We and our third party service providers may collect Non-PII from you, including your computer type, screen resolution, OS version, Internet browser and demographic data, for example your location, gender and date of birth and we may aggregate PII in a manner such that the end-product does not personally identify you or any other user of the Site, for example, by using PII to calculate the percentage of our users who have a particular telephone area code. We and our third party service providers may also use cookies, pixel tags, and other similar technologies to better serve you with more tailored information and facilitate your ongoing use of our Site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies.

IP Addresses are the Internet Protocol addresses of the computers that you are using. Your IP Address is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever users visit the Site, along with the time(s) of such visit(s) and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many websites.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

We use the information we collect in various ways, including to:

Deliver the food you ordered to your selected address
Provide, operate, and maintain our website and Mobile App
Improve, personalize, and expand our website and Mobile App
Understand and analyze how you use our website and Mobile App
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website and Mobile App, and for marketing and promotional purposes
Send you emails
Find and prevent fraud

Personal information required during the order process includes name, address, phone number, email address and other similar information used to identify you and complete an order.

Personal information collected at our site and app it may be shared with a third party delivery company when processing your order.

When you place an order through the website or app, you are required to select a method of payment.

We are not interested in your debit/credit card information nor do store any of your debit/credit information, since orders could be paid at the door directly to the restaurant through methods of payment such as cash, credit card.

For transactions with online debit/credit cards, we transmit your entire card information to the appropriate debit/credit card company in an encrypted format with globally accepted rules and applications during order processing. Upon your choice, we keep a part of your card information in an encrypted format, taking precaution to maintain physical, electronic and procedural safeguards over your credit card information.

One of our main priorities is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website or app, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

We may change this Privacy Policy at any time by publishing the new version on the website.